The University of Texas at Dallas
close menu

Ticket Policy

Tickets

Tickets for events in the Harry W. Bass Jr. School of Arts, Humanities, and Technology are available for purchase beginning the first day of classes in the fall and spring semesters. Please view our ticket policies below before purchase.

Online Purchase

Enable cookies on your web browser if they are disabled.

  1. Visit our online ticketing system.
  2. View the list of ticketed events.
  3. Click on the event for which you wish to purchase tickets.
  4. Select type of ticket and quantity.
  5. Purchase tickets.
  6. Pick up tickets at Will Call the night of the event.

Advance Purchase

Tickets will be sold from 2 to 5 p.m., Monday through Friday at 972-883-2552. Tickets may be purchased at any time online. The Venue Box Office will open one hour prior to show time. Tickets purchased in advance will be held at Will Call and may be picked up prior to show time.

Tickets at the Door

Tickets may also be purchased on the day of the event. The Venue Box Office opens one hour prior to show time at the location of the event.

All sales are final. No refunds or exchanges except for members of the Friends of the Performing Arts.

Ticket Policies

Parking

Parking is free. Please visit the Visitor Center (VCB on the campus map) to obtain a visitor’s pass.

Box Office Hours

Advance Tickets may be purchased at the Box Office, located at the mall-side entrance of the University Theatre, between the hours of 2 and 5 p.m., Monday through Friday or call 972-883-2552 during box office hours. The Venue Box Office opens one hour prior to show time.

Types of Payment Accepted

Visa, MasterCard and Discover.

Will Call

Will Call is located at the Venue Box Office. Tickets may be picked up one hour prior to show time. Please bring confirmation number and a valid photo ID.

General Rules

  • No cameras, video or recording devices
  • No food or beverages
  • No weapons or firearms
  • Smoking is NOT allowed inside any of our buildings or venues
  • Please silence all communications devices while in the venue

Standing Room

In the event of unfilled seats at show time, the management reserves the right to fill empty seats with standing room patrons.

Late Seating

Late seating will only be done during an appropriate break in the performances. Late seating may not be available for all events.

Discount Tickets

Discount tickets are available for the following groups:

  • UT Dallas students, faculty, staff and retirees
  • Children younger than 18
  • Other university students
  • UT Dallas alumni association members
  • Seniors
  • Outside groups of 30 or more
  • Members of the Friends of the Performing Arts

Refunds and Exchanges

All sales are final. Refunds and exchanges are only available to members of the Friends of the Performing Arts.

Disabilities and Special Accommodations

All UT Dallas venues are ADA compliant. Persons needing special accommodations should call 972-883-2982, Monday through Friday during normal business hours (9 a.m. to 5 p.m.) to make arrangements.

Children

Children under the age of three who do not require a seat will be admitted for free. No strollers will be allowed in the venue. Please bring noisy children to the lobby.